FAQs

Q: What areas do you serve?

A: We serve clients within a 120-mile radius of Eastern Pennsylvania, serving cities such as Allentown, Harrisburg, Lancaster, York, Philadelphia, Reading and more, as well as Central and Southern New Jersey, Eastern Maryland and Northern Delaware.

Q: What types of projects do you take on?

A: We specialize in custom cabinetry and millwork for both commercial and residential projects, including offices, banks, medical facilities, hotel and multifamily amenity spaces, kitchens, home offices, entertainment systems, and more.

Q: Do you handle projects that are already designed?

A: Yes, we specialize in building from designs provided by architects and interior designers. We focus on executing their vision with precision and care.

Q: Do you offer design services?

A: No, we do not provide design services. However, we collaborate closely with your chosen designer or architect to ensure their vision is fully realized.

Q: How long have you been in business?

A: DeCarlo Custom Cabinetry & Millwork has been family-owned and operated for over 27 years.

Process and Craftsmanship

Q: What is your process for starting a project?

A: We begin with a consultation to review your project requirements, timeline, and specifications. From there, our team of skilled craftsmen brings the designs to life with a focus on quality and precision.

Q: Do you use CNC machines?

A: No, our work is done by highly experienced craftsmen using traditional woodworking methods to ensure superior quality and attention to detail.

Q: How do you ensure quality?

A: Every project undergoes a thorough quality assurance process before it leaves our shop. This includes checking measurements, finishes, and construction integrity.

Q: Do you provide installation services?

A: While we do not handle installations directly, we work closely with trusted installation partners to ensure your project is completed to your satisfaction.

Scheduling and Deadlines

Q: How long does a typical project take?

A: Timelines vary depending on the complexity and size of the project. We’ll discuss the estimated schedule during the consultation and keep you updated throughout the process.

Q: Can you handle urgent projects?

A: Yes, we have capacity for urgent projects depending on our schedule. Contact us to discuss your timeline, and we’ll do our best to accommodate your needs.

Contacting and Working with Us

Q: How do I get started?

A: Simply fill out the form on our Contact Us page, or call us to discuss your project. We’re happy to answer any questions and guide you through the next steps.

Q: Do you provide quotes or estimates?

A: Yes, we provide detailed estimates based on your project requirements and specifications.

Q: Can I visit your shop?

A: Visits are by appointment only. Please contact us if you’d like to see our workshop and discuss your project in person.